Orders should be checked upon delivery , any discrepancies should be reported immediately by E-mail or Fax within 24 hours.  

Due to the volatile nature of the essential oil market, price commitment is made only on placement of order.  

Please note that the shipping costs varies according to the destination countries, and they are based on gross weights,. Depending on the size of the products ordered, different types of wrapping and packagings are used, which alter the parcel's total weight and charges.